Practical Salesforce Support for
Nonprofits and Small Businesses.

Need a quick solution, a full Salesforce setup, or long-term support? We can help!

Services
Contact Us →

Why you should hike with us

Full support at an affordable price

Get experienced Salesforce help without hiring a full-time employee.

We Keep it simple and Impactful

We’ll keep the process simple, smooth, and maybe even (dare we say?) fun.

Real Solutions, No Fluff

We’re not here to sell you bells and whistles. We’re here to give you exactly what works.

Services
Contact Us →

Meet your Trail Guides
We don’t just know Salesforce — we know your world.

Stacy McDonald - Nonprofit Systems Expert

Stacy empowers nonprofits to turn Salesforce into a powerful engine for impact. From grassroots initiatives to national organizations, she helps teams streamline operations, strengthen donor relationships, and unlock data that drives smarter decisions. With deep nonprofit experience and a practical, mission-first mindset, Stacy builds systems that don’t just function — they fuel change.

Ram Jadeja - Sales Operations Strategist

Ram partners with sales organizations to transform Salesforce into a powerful, scalable asset. With a deep understanding of sales operations and a strategic approach to automation, he helps fast-growing teams eliminate inefficiencies, improve visibility, and drive performance. Ram builds systems that align with business goals — empowering teams to focus on closing deals, not managing data.

What is Trail Magic

Trail Magic (n.)

A term from long-distance hiking culture.

It describes the unexpected acts of kindness, support, or resources that show up just when you need them most, often from strangers. Trail Magic makes a hard journey feel a little more possible.

We bring that same spirit to our work with nonprofits and sales teams. We simplify Salesforce so it works for you — like Trail Magic on the trail, we show up with exactly what you need, right when you need it.

Services

Nonprofit Services

Sales Org Services

$120/hr

$150/hr

NPSP Setup & Customization: Build a CRM that works for your mission
Custom Automations: Convert Workflows & Process Builders to Flow!
3rd-Party App Integrations: Connect to tools like Classy, FormAssembly, or Eventbrite seamlessly
Fundraising & Donor Management: Boost giving and donor retention
Volunteer & Program Management: Track impact and participation with ease
Reports & Dashboards: Visualize giving trends & program performance in real time
Data Maintenance: Reliable, deduplicated data you can trust
Staff Training & Documentation: Train teams to confidently manage donors, programs & campaigns
Ongoing Admin & Support: Starting at 20 hours/month.

Salesforce Setup & Customization: Custom Org to fit your business
Sales Automation with Flows: Reduce manual tasks
Salesforce Integrations: Easy data flow
Sales Process Optimization: Accurate Sales Pipeline Visibility
Lead Management & Automation: No more leads slipping through the cracks
Reports & Dashboards: Make smarter decisions
Sales Enablement Tools Integrations: Increase User Adoption
User Training & Documentation: Learn to use Salesforce efficiently
Data Maintenance: Keep the system clean and reliable
Sales Forecasting Setup: Plan and grow confidently
Ongoing Admin & Support: Starting at 20 hours a month. Your team will always have the support they need

Trail Map to Success

At Trail Magic, we make Salesforce work for you, starting with understanding your unique needs.

We create a plan that fits you perfectly, test everything thoroughly, and provide training that’s fun and easy to follow.

Our goal is to simplify your work and empower your team to make the most of Salesforce. No fluff, no complicated tech talk—just real solutions for real impact.

Map the Route

We learn about your goals, workflows and pain points.

Pack the Essentials

We review your current Salesforce setup and identify easy wins and problem areas.

Hit the Trail

We can give you a roadmap & jump straight into solving problems.